Freshworks Inc. is a leading provider of software solutions that empower businesses with innovative tools for customer engagement and productivity. Headquartered in San Mateo, California, the company specializes in delivering cloud-based products that enhance customer support and improve operational efficiency across various industries. With a strong focus on simplifying customer experiences, Freshworks leverages AI-driven insights to facilitate meaningful interactions between businesses and their clients. The company's comprehensive platform integrates various functionalities, ranging from customer relationship management (CRM) to IT service management, making it a preferred choice for organizations seeking to enhance their digital transformation journeys.