MEDIROM Healthcare Technologies Inc. Announces November 2025 KPIs and Health Tech Business Update

MEDIROM Healthcare Technologies Inc. announced its Key Performance Indicators (KPIs) for November 2025. The company reported 67,800 total customers served, with a sales per customer of JPY 7,621, and a customer repeat ratio of 79.4%. The number of salons was 294, with 273 salons providing data. The operation ratio was 43.9%. In its Health Tech Business, MEDIROM provides a government-specific health guidance program using its Lav® app. As of November 2025, the company has contracts with 102 corporate insurance associations, and the cumulative number of Lav® app users has reached 12,020. The company also highlighted the increasing adoption of ICT in health guidance services, driven by government initiatives and the impact of COVID-19. MEDIROM aims to become a leader in healthcare big data through its diverse health-related offerings, including its relaxation salons, health tech business, and device business.